Terms and Conditions

Welcome to Akansha Gems! These terms and conditions govern your use of our website and the purchase of products and services from our online store. Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Agreement

By using the Akansha Gems website, you agree to comply with and be bound by the following Terms and Conditions, which, together with our Privacy Policy, govern Akansha Gems’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

2. Definitions

• “Akansha Gems” refers to the company operating the website www.Akanshagems.com.
• “Customer,” “you,” and “your” refer to the person accessing or using the website and purchasing products or services from Akansha Gems.
• “Products” refers to the goods available for purchase on the Akansha Gems website.
• “Services” refers to any services offered by Akansha Gems through the website.

3. Use of the Website

• Access to and use of this website is provided subject to these terms and conditions.
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

4. Product Information

• We strive to provide accurate descriptions and images of our products on the website. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
• The colors of products may vary depending on your display settings. We cannot guarantee that your device’s display accurately reflects the colors of our products.

5. Ordering Process

• By placing an order on our website, you make an offer to purchase the products you have selected based on these terms and conditions.
• All orders are subject to availability and confirmation of the order price.
• After placing an order, you will receive an email acknowledging the receipt of your order. This email does not constitute acceptance of your order; it is a confirmation that we have received your order.
• Acceptance of your order and completion of the contract between you and Akansha Gems will occur when we dispatch the products to you, unless we have notified you that we do not accept your order or you have canceled it.

6. Pricing and Payment

• All prices displayed on the Akansha Gems website are in Indian rupees and are subject to change without notice.
• Payment for the products and all applicable delivery charges is to be made in full before dispatch of the products.
• We accept payment through various methods, including credit/debit cards and online payment gateways.

7. Shipping and Delivery

• We aim to dispatch all orders within 24 hours of receiving payment, unless otherwise specified.
• Delivery times may vary depending on your location and the shipping method selected at checkout.
• Akansha Gems is not responsible for any delays in delivery caused by unforeseen circumstances or events beyond our control, including but not limited to natural disasters, customs delays, or postal strikes.

8. Returns and Refunds

• We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, you may return the product(s) within 10 days of receipt for a refund or exchange, subject to the conditions outlined in our Returns Policy.
• Please note that certain products, such as personalized or custom-made items, may not be eligible for return or exchange unless they are faulty or damaged.

9. Intellectual Property

• All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Akansha Gems or its content suppliers and is protected by international copyright laws.

10. Limitation of Liability

• To the fullest extent permitted by law, Akansha Gems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, goodwill, or data, arising out of or related to your use of or inability to use the website or the products or services purchased from Akansha Gems.

11. Governing Law

• These Terms and Conditions and any disputes arising under them shall be governed by and construed in accordance with the laws of Indian jurisdiction, without regard to their conflict of law provisions.

12. Changes to Terms and Conditions

• Akansha Gems reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after any changes signifies your acceptance of the revised terms and conditions.

13. Contact Information

• If you have any questions about these Terms and Conditions, please contact us at Info@akanshagems.com